PRIVACY POLICY

The Insurion Group LLC Last Updated: May 16, 2026

WHO WE ARE

The Insurion Group LLC ("we," "us," or "our") is a licensed insurance agency operating at:

Malaika S. Thomas | TX License #3484893 670 W. Arapaho Road STE #3, Richardson, TX 75080 Phone: (214) 624-9870 Email: info@theinsuriongroup.com Website: www.theinsuriongroup.com

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. INFORMATION WE COLLECT

When you visit our website or submit a form, we may collect the following:

Information You Provide Directly:

  • Full name

  • Email address

  • Phone number

  • Mailing address (if provided)

  • Any other information you voluntarily submit through our contact or lead capture forms

Information Collected Automatically:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our site

  • Referring website or source

We do not collect Social Security numbers, financial account numbers, or health information through our website forms.

2. HOW WE USE YOUR INFORMATION

We use the information you provide to:

  • Deliver free educational resources, guides, and ebooks you request

  • Follow up with insurance education, tips, and coverage information

  • Contact you by email, phone call, or text message regarding our services

  • Schedule consultations or appointments

  • Respond to your questions and inquiries

  • Improve our website and marketing efforts

  • Comply with applicable laws and regulations

By submitting a form on our website, you consent to receive emails, phone calls, and text messages from The Insurion Group LLC. Message and data rates may apply. You may opt out at any time.

3. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

  • Service Providers: Tools we use to operate our business, such as email marketing platforms and CRM software (e.g., HubSpot), that are contractually obligated to protect your data

  • Legal Requirements: If required by law, court order, or government authority

  • Business Transfers: In the event of a merger, sale, or transfer of our business assets

We do not share your information with other insurance companies, lead aggregators, or marketing networks without your explicit consent.

4. TEXT MESSAGE (SMS) COMMUNICATIONS

By providing your phone number and checking the consent box on our forms, you agree to receive text messages from The Insurion Group LLC, including:

  • Insurance education and tips

  • Follow-up messages regarding your inquiry

  • Appointment reminders

To opt out of text messages at any time, reply STOP to any message we send. Message and data rates may apply. Message frequency varies.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. EMAIL COMMUNICATIONS

By submitting your email address through our forms, you agree to receive marketing emails from The Insurion Group LLC.

To unsubscribe at any time, click the unsubscribe link at the bottom of any email we send, or contact us directly at info@theinsuriongroup.com.

6. COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to:

  • Remember your preferences

  • Analyze website traffic and usage

  • Improve your experience on our site

You can disable cookies through your browser settings at any time. Disabling cookies may affect some features of our website.

Our website may use Google Analytics to track general usage patterns. Google's privacy policy is available at policies.google.com/privacy.

7. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Provide you with our services

  • Comply with legal obligations

  • Resolve disputes and enforce our agreements

If you would like your information deleted from our records, please contact us at info@theinsuriongroup.com and we will honor your request within 30 days.

8. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

However, no method of electronic transmission or storage is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security. You share your information at your own risk.

9. CHILDREN'S PRIVACY

Our website and services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it immediately.

10. YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

  • Withdraw consent at any time without affecting prior processing

Texas Residents: Under the Texas Data Privacy and Security Act (TDPSA), you have the right to know what personal data we collect, how it is used, and to request deletion of your data.

To exercise any of these rights, contact us at: info@theinsuriongroup.com | (214) 624-9870

We will respond to all requests within 30 days.

11. DO NOT TRACK

Our website does not currently respond to Do Not Track (DNT) browser signals, as no uniform industry standard for DNT has been established. We will update this policy if that changes.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

13. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

The Insurion Group LLC | Malaika S. Thomas | TX License #3484893 670 W. Arapaho Road STE #3, Richardson, TX 75080 Phone: (214) 624-9870 Email: info@theinsuriongroup.com Website: www.theinsuriongroup.com

This is a solicitation for insurance. Coverage availability may vary by state.© 2026 The Insurion Group LLC. All rights reserved.

Questions? Contact Us

If you have questions about our services or this policy, please contact us.